Resolved Question: Currys UK, can I take my product back to ANY currys store? or the exact one I bought it from?
Hi,
I bought a camcorder from a currys in my local town (nightmare to park! costs a fortune), which is soon shutting down. I only bought it from there because the other currys in my town (in an industrial estate with free parking/easy access) didn't have what I wanted in stock.
I bought it last weekend, can I take it back to ANY currys store, or does it have to be taken back to the exact store I bought it from? I have already phoned the customer service phone line, and as usual no one seems to know their own job anymore.
It's got a dead/stuck/hot pixel, and I am NOT happy. I was NOT made aware of this when purchasing it, and it says nothing about it in the manual. Also under the 'The Sale of Goods Act 1979' that products bought should be:
As described - refers to any advert or verbal description made by the trader.
Satisfactory quality - covers minor and cosmetic defects as well as substantial problems. It also means that products must last a reasonable time. But it doesn't give you any rights if a fault was obvious or pointed out to you at point of sale.
I was NOT made aware at time of purchase that camcorders often have a pixel problem, so I see this as false advertising and I want my money back, if camcorders are known to have a pixel or two missing/stuck then why was I not told this at time of purchase. (I put all this extra crap info in because I know there is always some smart bum who will go on about it, even though that wasn't the original question!).
Thank you.
PS, the reviews online for currys are pretty poor, most people saying they refuse to refund/exchange even though it states on the back of the receipt: If the product is faulty within the first 28 days you are entitled to a refund or exchange. If a fault occurs any time after that period, you are entitled to have the product repaired.Hi, thank you both for your replies so far.
bouncer bobtail, you said 'Curry's will repackage it and sell it as new to some other poor sap.' and it's funny you should say that. Because went into the shop to get it for me, I noticed once she got in the car that there was no seal on the box at all, I always thought electrical goods were sealed? So now I am wondering if someone had already had it/tampered with it before me!
I am going back to Currys tomorrow with my mum. My mum tried taking it back to the original store today, and the ignorant bloke refused there was a dead/hot/stuck pixel and refused to refund, he made my mum feel so small she had to leave the shop.
moreResolved Question: Advertising Laws that are not known to me.?
I'm from Ireland and the consumer information act 1978 protects us, but what protects you in england?
This is what i am complaining about, on a Game called Aion, it states that you get the "FIRST 30 DAYS OF PLAY INCLUDED".
However it does not show any catches or anything, but when making an account i have to purchase additional time, false advertising? If so is there a way to get my money back? (It says you cant if you have scratch the code off, which i did.)
PLease help!!Also on their website it states "60 Day Time Cards will be available in store at the time of AION's launch"
they weren't...
moreResolved Question: i bought a motorcycle "new" but it should of been sold as "used", my rights?
long story, bought a new motorcycle in may in UK, dealer sold me it with only delivery miles, i hadnt recieved a tax book so i contacted tax office, they believe the bike should be registered as "used" as it sat in dealer for 2 years so its a 2007 model so when i sell it i would have to say its a 2007 model rather than 2009, we've spoke to manufacturer etc and there is no way the bike can be registered as new, so i payed a new price for a used bike so i was mis-sold the bike under the sale of goods act 1979, am i right? am i entitled to anything like a full refund? also could it possibly fall under false advertising aswell?
Many thanks
moreResolved Question: I was sold a motorcycle "new" but ive found out it should of been sold as used... my rights?
long story, bought a new motorcycle in may in UK, dealer sold me it with only delivery miles, i hadnt recieved a tax book so i contacted tax office, they believe the bike should be registered as "used" as it sat in dealer for 2 years so its a 2007 model so when i sell it i would have to say its a 2007 model rather than 2009, we've spoke to manufacturer etc and there is no way the bike can be registered as new, so i payed a new price for a used bike so i was mis-sold the bike under the sale of goods act 1979, am i right? am i entitled to anything like a full refund? also could it possibly fall under false advertising aswell?
Many thankslong story, bought a new motorcycle in may in UK, dealer sold me it with only delivery miles, i hadnt recieved a tax book so i contacted tax office, they believe the bike should be registered as "used" as it sat in dealer for 2 years so its a 2007 model so when i sell it i would have to say its a 2007 model rather than 2009, we've spoke to manufacturer etc and there is no way the bike can be registered as new, so i payed a new price for a used bike so i was mis-sold the bike under the sale of goods act 1979, am i right? am i entitled to anything like a full refund? also could it possibly fall under false advertising aswell?
Many thanks
the third answer is wrong-
VECHILE TAX PEOPLE SAID ITS NOT LIKE A CAR IT SHUD BE REGISTERED AS USED AND THEY RAN CHECKS ON IT IN APRIL '07
moreResolved Question: My first and only 2012 question! Is SONY entertainment acting legally with the IHC website?
www.instituteforhumancontinuity.org/
^ I'm sure the cronies at Sony entertainment will have looked seriously into the legality of this issue, but is there any possibility that someone could sue Sony for false advertising or even inciting fear/mass panic/public disturbance?
There are a number of outrageous lies. Notably:
'The Institute for Human Continuity is dedicated to scientific progress and public preparedness. After more than two decades of rigorous research from the world's top astronomers, mathematicians, geologists, physicists, anthropologists, engineers, futurists...we know in 2012 a series of cataclysmic forces will wreak havoc on our planet.'
All this under the pretense of a .org website, when it is in fact a business. Is that legal to wrongly portray a business as an organization, even if it is only as a marketing tool?
Surely 'we know' - in the paragraph above - is false advertising?
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Why should this matter? Because children can be easily influenced and duped. They aren't stupid, but when they see a site like this that looks authentic, and have grown up in the internet age, they might well take it as truth.
We hear of a child committing suicide in India over media lies about the Large Hadron Collider. The 2012 myth has generated a lot more press than the LHC, and I'm concerned that SONY might have some blood on their hands with this latest monstrosity before long.
Maybe you think this is over the top. Your thoughts are appreciated.Lets hope so, Michael. I honestly think there might be a number of suicides related to the 2012 myth though.
The website offends me with its mere existence. The film - not so much. But you can see how people might be lured into the trap with this website when it is not at all clear that it is related to the film or Sony, and presented in this official-looking way.Michael: heh heh, thank you. If there is any small chance that they're acting illegally, then I'd like to take some action, somehow.UPDATE:
I've just asking this question in the legal section:
http://uk.answers.yahoo.com/question/index;_ylt=AgmFKyrE46gi0ZcIUe4sb2cgBgx.;_ylv=3?qid=20090828154055AABBYmA
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